Setting the standard

Gold Coast plumbing
done properly.

Blocked drains, hot water, leaks, new builds and the small jobs between. One licensed plumber handles the lot: Shaun Ridley.

Master Plumbers' Association of Queensland member
The Moral Service jet rodding rig on the back of the ute, with the MPAQ member badge and 1300 522 107 on the frame
Why Moral

Why locals book Moral for plumbing.

The plumber you book is the plumber you get

We don't hand work to subcontractors. When you book Moral for plumbing, it's Shaun at your door, the same face you'll see across this site and the socials.

Backed for life

Our work carries a 100% Lifetime Workmanship Guarantee. It covers the work we do ourselves, and it sits on top of your rights under Australian Consumer Law.

Licensed in QLD and NSW

We hold NSW Licence #455163C as well as our Queensland tickets, so homes in the Tweed and Kingscliff region get the same plumber as the rest of the Coast.

Services

The full plumbing list.

A Moral Service plumber clearing a blocked toilet in a Gold Coast bathroom

Blocked Drains & Toilets

Blocked toilets, sinks, showers and stormwater lines cleared with the right gear for the blockage, jet rodder included. Then we look at why it blocked, because tree roots, grease and broken pipe don't clear themselves.

An outdoor hot water system being repaired at a Gold Coast home

Hot Water Systems

Gas, electric and heat-pump units repaired, replaced or installed new. We'll give you a straight answer on whether yours is worth fixing, and size the replacement to how your household actually runs.

A Moral Service plumber tracing an underground line with pipe locating gear in a Gold Coast backyard

Leak Detection & Repairs

A water bill that jumped, a damp patch, a meter that ticks over while everything's off. We trace hidden leaks behind walls, under floors and underground, then repair the pipe rather than the symptom.

The CCTV drain inspection reel set up at the kerb on a Gold Coast job

CCTV Drain Inspections

We put a camera through the pipe so the diagnosis is based on what's actually down there. You see the footage, and where it's useful you get a report you can keep.

A Moral Service plumber fitting a new kitchen mixer tap

New Home Plumbing

Rough-in at frame stage, fit-off at the finish, for new builds and full renovations. Set out to plan, up to code, and coordinated around your builder's schedule rather than the other way round.

A Moral Service plumber lifting a drainage grate during a maintenance check

General Maintenance

Dripping taps, running toilets, worn washers, noisy pipes. The quick fixes that stop water damage and bill creep, all knocked over in the one visit where we can.

Also on the books

  • Burst pipe repairs
  • Bathroom & kitchen renovations
  • Jet rodding
  • Stormwater
  • Pipe relining (no dig)
  • Strata & body corporate plumbing
Problems

The problems we fix daily.

Dripping taps and running toilets

Small leaks waste serious water. We replace the worn parts and check the pressure while we're there.

Slow or smelly drains

A drain that gurgles or drains slowly is on its way to a full blockage. Clearing it early is the easy version of this job.

No hot water, or not enough

If the shower runs cold halfway through, the system is telling you something. We diagnose gas, electric and heat-pump units.

Water pooling in the yard

Puddles that never dry out usually mean a cracked pipe or blocked stormwater line underneath. We find it and fix it.

A spike in the water bill

The most common sign of a hidden leak. Leak detection finds it without pulling your house apart.

Our Process

How we run a plumbing job.

  1. 01

    Tell us what's going on

    Call or send the form, whichever's easier. Photos of the problem help a lot.

  2. 02

    We look, then we quote

    Shaun assesses it on site. You get a fixed price up front, and nothing starts until you've said yes.

  3. 03

    The fix, done once

    We repair the cause, not just the symptom. That's the difference between fixed and patched.

  4. 04

    Boots off, spotless, gone

    Mats down while we work, everything cleaned up before we leave, and we walk you through what we did.

How can we best assist you?

We'll get back to you within 24 hours.

Reviews

In their words.

  • I'd give Shaun and his service a 5/5. He's professional, reliable, and completed the work with care. He even brought a pallet jack to help move the amenity. The site was left tidy. Highly recommended and will use again.
    Samuel Google Google review
  • He went beyond just unblocking our toilet: he identified the root cause, which was non-compliant plumbing, and provided a detailed report and video. Intelligent, friendly.
    Lea Google Google review

There's plenty more where that came from. Google Read our Google reviews.

Locations

All over the Gold Coast.

From the southern beaches to the northern suburbs, if you're on the Coast we're already working near you: Burleigh Heads, Robina, Coomera and everywhere between. Our NSW licence covers the Tweed and Kingscliff region too.

See every suburb we cover.
Both trades

Some jobs need both trades.

An electric hot water changeover needs wiring as well as pipework. A bathroom reno needs waterproofing and lighting. Because Justin, Shaun's brother, is the electrician at Moral, both trades arrive under the one booking instead of two companies pointing at each other. If your job is purely electrical, start at the electrical page instead.

Meet the electrical side.
A Moral Service electrician working on a home switchboard with an insulated screwdriver
FAQ

Plumbing questions, answered.

Can you find a hidden leak without pulling the house apart?

Usually, yes. We use leak detection gear to trace water behind walls, under floors and underground, so the repair is a small, targeted job instead of an excavation.

What happens in a CCTV drain inspection?

We feed a camera through the pipe and watch the screen. You see exactly what's causing the trouble, whether that's roots, grease or a broken section, before you commit to the repair.

Do you do pipe relining?

We can. Relining repairs a damaged pipe from the inside, no digging up the yard, and it's often the tidier option for cracked or root-damaged lines.

Do you take on bathroom or kitchen renovations?

Yes. We handle the plumbing side of renos from strip-out to fit-off, and can bring the electrical side to the same project.

Do you look after units and body corporates?

We do. Alongside family homes, we handle body corporate and strata plumbing right across the Coast.

Quote

Ready when you are.

Want plumbing you won't have to second-guess? Send the job through and we'll take it from there.